Telesales Representative

A Telesales Representative plays a crucial role in driving sales by reaching out to potential and existing customers over the phone. The role involves promoting products or services, explaining features and benefits, handling objections, and closing sales in a professional manner. This position requires excellent communication skills, a persuasive attitude, and the ability to meet and exceed targets consistently. It is well-suited for individuals who thrive in a fast-paced environment and are motivated by results.

Responsibilities

• Make outbound calls to prospective and existing customers

• Promote products or services and explain their features and benefits

• Understand customer needs and provide appropriate solutions

• Maintain detailed records of calls, customer interactions, and sales

• Achieve daily and monthly sales targets

• Follow up on leads and maintain customer relationships

• Handle objections professionally and close sales effectively

• Collaborate with the sales and marketing team for campaign updates

Requirements

• High school diploma or equivalent; additional certifications are a plus

• Proven experience in telesales, telemarketing, or a similar sales role

• Excellent communication and interpersonal skills

• Ability to persuade and negotiate effectively

• Goal-oriented with a strong work ethic

• Familiarity with CRM systems and basic computer skills

• Ability to handle rejections and maintain a positive attitude