Telesales Representative

We are looking for a motivated and results-driven Telesales Representative to join our team. The ideal candidate will be responsible for making outbound calls, handling customer inquiries, and closing sales while providing excellent customer service. If you have strong communication skills, a persuasive personality, and a passion for sales, we’d love to hear from you!

Key Responsibilities:

• Make outbound calls to potential and existing customers to promote products/services.
• Handle inbound inquiries, answer customer questions, and address concerns.
• Understand customer needs and recommend appropriate solutions.
• Achieve and exceed sales targets and key performance indicators (KPIs).
• Maintain detailed and accurate records of customer interactions in the CRM system.
• Follow up with leads and potential clients to close deals.
• Build and maintain positive relationships with customers.
• Stay updated on product knowledge, promotions, and industry trends.
• Work closely with the sales and marketing teams to optimize sales strategies.

Requirements:

• Proven experience in telesales, customer service, or a similar role.
• Excellent verbal communication and active listening skills.
• Ability to persuade, negotiate, and close deals over the phone.
• Strong problem-solving and objection-handling skills.
• Basic knowledge of CRM software and data entry.
• Self-motivated, target-driven, and able to work in a fast-paced environment.
• High school diploma or equivalent; a degree in marketing, business, or related field is a plus.