Key Account Executive

We are seeking a proactive and relationship-driven Key Account Executive to manage and grow strategic client accounts across the UAE. The ideal candidate will be responsible for maintaining long-term partnerships, ensuring client satisfaction, and driving revenue through tailored solutions and account development strategies.

Key Responsibilities

• Manage and grow key client accounts, acting as the main point of contact

• Develop a deep understanding of client business needs, challenges, and opportunities

• Build strong, long-term relationships with stakeholders and decision-makers

• Prepare and deliver customized proposals, presentations, and service solutions

• Identify upselling and cross-selling opportunities to increase account value

• Collaborate with internal teams to ensure timely and quality service delivery

• Monitor account performance, analyze data, and report on key metrics

• Handle contract negotiations, renewals, and service agreements

• Ensure a high level of customer satisfaction and handle any escalations proactively

• Conduct regular business reviews with clients to align on goals and performance

• Stay updated on market trends, competitor activity, and industry developments

  
  

Requirements

• Bachelor’s degree in Business, Marketing, or a related field

• 3–5 years of experience in key account management, sales, or client servicing

• Proven track record of meeting or exceeding revenue and growth targets

• Strong interpersonal and communication skills with a client-first mindset

• Ability to manage multiple accounts with a strategic and consultative approach

• Proficiency in CRM tools and Microsoft Office Suite; Salesforce experience is a plus

• Understanding of the UAE market and business culture

• Fluent in English; Arabic is a plus