Travel Consultant

Job Description

We are seeking a highly motivated Travel Consultant to join our team and assist clients in planning and booking their travel arrangements. The ideal candidate will have excellent communication skills, a passion for travel, and a strong attention to detail. As a Travel Consultant, you will work closely with clients to understand their preferences and help them create customized itineraries. You will also handle bookings, confirmations, and provide support throughout their travel experience.

Responsibilities

• Assist clients in planning and booking travel arrangements
• Create customized itineraries based on client preferences
• Handle bookings, confirmations, and cancellations
• Handle telephone and email inquiries, and respond to customer concerns or issues in a professional and timely manner.
• Research and stay updated with travel trends, destinations, and travel regulations to provide accurate and reliable information to clients.
• Coordinate with airlines, hotels, and other travel suppliers to confirm reservations and resolve any booking issues.
• Process bookings and payments, and ensure accurate documentation of travel itineraries and client records.
• Assist clients with travel-related emergencies, cancellations, or changes in travel plans.
• Build and maintain strong relationships with clients, travel agents, and travel suppliers.
• Continuously strive to exceed customer expectations and provide exceptional customer service.
• Provide support and assistance to clients throughout their travel experience
• Stay up-to-date on travel trends, destinations, and industry developments

Candidate Requirements

• Prior experience in a similar role
• Strong communication and customer service skills
• Knowledge of travel booking systems and software
• Ability to work independently and as part of a team
• Passion for travel and willingness to learn about new destinations