Teller

As a Teller, you will be responsible for providing exceptional customer service in a fast-paced banking environment. Your main duties will include processing customer transactions such as deposits, withdrawals, and check cashing accurately and efficiently. You will also be responsible for promoting and cross-selling bank products and services to meet customer needs. Attention to detail and the ability to handle cash transactions with precision is essential for this role. You will need to adhere to strict security and compliance procedures to ensure the safety of customer assets and confidential information. Strong communication skills and a customer-focused attitude are crucial in building positive relationships with clients. A high school diploma or equivalent is typically required for this position.

Responsibilities

• Providing excellent customer service by greeting and assisting customers with their banking needs.
• Processing various financial transactions accurately, including deposits, withdrawals, and payments.
• Handling and counting cash, checks, and other financial instruments in a precise manner.
• Balancing cash drawers and maintaining transaction records to ensure accuracy in all transactions.
• Promoting and selling bank products and services to customers based on their financial needs.
• Following security and procedural guidelines to prevent fraud and ensure a safe banking environment.
• Resolving customer inquiries, complaints, and issues promptly and professionally.
• Collaborating with other team members to achieve branch goals and deliver exceptional service.
• Maintaining a clean and organized work area to uphold the bank's professional image.
• Adhering to all regulatory requirements and compliance standards to protect customer information and assets.