Senior Sales Coordinator

We are looking for a Senior Sales Coordinator to support our sales team by managing client communications, processing orders, and ensuring smooth sales operations. The ideal candidate should have strong organizational skills, excellent communication abilities, and experience in coordinating sales activities.

Key Responsibilities:

• Serve as the point of contact for customers regarding orders, inquiries, and support.
• Coordinate sales activities between internal teams and external clients.
• Process orders, invoices, and contracts accurately and efficiently.
• Maintain and update customer records, sales reports, and databases.
• Assist in preparing sales proposals, quotations, and presentations.
• Monitor and track sales performance metrics to provide insights to management.
• Support the sales team by scheduling meetings, following up on leads, and handling documentation.
• Ensure timely communication with clients to maintain strong relationships.
• Address and resolve customer complaints and issues efficiently.
• Stay updated on product knowledge, market trends, and competitor activities.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 3+ years of experience in sales coordination, customer service, or administrative roles.
• Strong organizational, multitasking, and time-management skills.
• Proficiency in CRM software, MS Office Suite, and sales reporting tools.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle pressure.
• Knowledge of sales processes, order management, and client servicing.