Senior Manager - Account Development

The senior manager - account development is responsible for driving business growth by managing key client relationships, identifying new opportunities, and developing strategic account plans. This role involves leading account development initiatives, negotiating contracts, and ensuring customer satisfaction. The ideal candidate will have a strong background in sales, account management, and business development, with the ability to drive revenue growth and maintain long-term client partnerships. They must be able to analyze market trends, collaborate with internal teams, and implement innovative strategies to enhance client engagement.

Responsibilities:

• develop and execute strategic account plans to drive revenue growth and customer retention

• identify and capitalize on new business opportunities within existing and potential accounts

• build and maintain strong relationships with key clients, ensuring high levels of satisfaction

• lead contract negotiations, pricing discussions, and service agreements to achieve company objectives

• analyze market trends, customer needs, and competitive insights to enhance business strategies

• collaborate with sales, marketing, and product teams to develop customized solutions for clients

• track and measure account performance, providing regular reports and forecasts to leadership

• oversee account development initiatives, ensuring alignment with company goals and targets

• provide mentorship and guidance to junior account managers to improve overall team performance

• resolve client concerns and challenges effectively to ensure long-term partnerships

Requirements:

• bachelor's degree in business, marketing, sales, or a related field; MBA preferred

• minimum 7-10 years of experience in account management, business development, or sales leadership

• proven track record of managing key accounts and driving revenue growth

• strong negotiation, communication, and relationship-building skills

• ability to analyze data and market trends to develop effective account strategies

• experience working in a fast-paced, target-driven environment

• proficiency in CRM software and data analysis tools

• leadership experience with the ability to mentor and guide a team

• excellent problem-solving skills and the ability to manage multiple projects simultaneously