Senior Butler (Seasonal)

The Senior Butler will provide personalized service to high-profile clients, ensuring their comfort and satisfaction. They will oversee a team of butlers, coordinate tasks, and manage the daily operations of a luxury residence or hotel. Additionally, they will anticipate and address clients' needs, arrange special requests, and maintain a high level of service.

Responsibilities

• Coordinate and oversee a team of butlers, assigning tasks and ensuring efficient service.
• Provide personalized service to high-profile clients, meeting their unique needs and preferences.
• Anticipate and address clients' preferences, ensuring their comfort and satisfaction.
• Maintain a high level of professionalism and discretion at all times.
• Arrange special requests, such as personalized amenities or dining experiences.
• Liaise with other departments, such as housekeeping and maintenance, to ensure seamless operations.
• Maintain a clean and organized working environment.
• Handle and resolve guest complaints or concerns in a timely and efficient manner.
• Train and coach junior butlers, ensuring they deliver exceptional service.
• Stay updated on industry trends and best practices in butler service.