Senior Bridal Consultant

Role Description

This is a full-time on-site role for a Senior Bridal Consultant located in Dubai. The Senior Bridal Consultant will be responsible for providing excellent customer service, driving retail sales, effective communication, sales, and styling for brides-to-be.

Description

• Supervises fittings, ensures proper alterations, and maintains client satisfaction.

• Provides exceptional customer service from consultation through to gown pick-up

• Suggests bridal dresses based on each customer's body type, preferences, and personal taste.

• Books and manages dress fittings with clients.

• Provides detailed information about dresses, including pricing, materials, and designers.

• Curates complete bridal looks with accessories such as jewelry, veils, gloves, and headpieces.

• Assists brides during fittings, helping them try on dresses and accessories.

• Takes measurements and arranges necessary alterations.

• Educates customers about available styles, colors, and cuts.

• Arranges dress delivery, pick-up, and returns.

Qualifications:

• Proven experience as a bridal consultant or in a similar retail or fashion-related role (3+ years preferred).

• Strong leadership and team management skills.

• In-depth knowledge of bridal fashion trends, gown styles, and designers.

• Excellent communication, sales, and customer service skills.

• Ability to build strong relationships with clients and colleagues.

• Strong organizational and time management skills.

• Flexible schedule, including availability on weekends and holidays.

Skills and Competencies:

• Strong sales and customer service expertise.

• Leadership and team mentoring abilities.

• Problem-solving and conflict resolution skills.

• Expertise in wedding trends and bridal fashion.

• Proficiency with POS systems and basic office software.