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Job Description

The Senior Account Manager for the MENA region is responsible for managing key client accounts to drive business growth and ensure customer satisfaction. Your primary duties include building strong relationships with clients, understanding their business needs, developing account strategies, and coordinating with internal teams to deliver exceptional service. You should possess excellent communication and negotiation skills, a strategic mindset, and the ability to manage multiple client accounts simultaneously. Additionally, achieving revenue targets and identifying opportunities for upselling are key aspects of this role.


Responsibilities

  • Develop and maintain strong relationships with existing and prospective clients in the MENA region.
  • Understand clients' business goals and needs to develop tailored account strategies.
  • Serve as the main point of contact for client inquiries and escalations.
  • Coordinate with internal teams, such as sales, marketing, and operations, to ensure the timely and successful delivery of services.
  • Actively identify opportunities for upselling and cross-selling to maximize revenue.
  • Monitor client satisfaction and address any issues or concerns in a timely manner.
  • Analyze market trends and competitors' activities to inform account strategies.
  • Provide regular reports and updates to management on account performance and revenue growth.

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Proven experience in account management, preferably in the MENA region.
  • Strong communication, negotiation, and relationship-building skills.
  • Demonstrated ability to manage multiple client accounts and deliver results.
  • Excellent analytical and problem-solving abilities.

Job Details

Role Function: N/A Work Type: Full-Time
Role Level: Mid-Level Country: United Arab Emirates
City: Dubai Number of Vacancies: 1
Job Category: Sales & Business Development Company Website: https://www.talentmate.com/
Skills & Expertise
Good Communication Skill Attention to detail

What We Offer

  • Health Insurance
  • Visa
  • Paid Annual Leaves
  • Maternity and Paternity Leaves

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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