Sales Support Coordinator

We are seeking a detail-oriented and proactive Sales Support Coordinator to join our team in the UAE. This role plays a vital part in supporting the sales team through effective coordination, order processing, and customer communication to ensure smooth sales operations and client satisfaction.

Key Responsibilities

• Provide administrative support to the sales team by handling quotations, proposals, and order processing

• Coordinate with internal departments (logistics, finance, operations) to ensure timely delivery and invoicing

• Maintain accurate records of sales activities, customer data, and inventory levels using CRM and ERP systems

• Prepare sales reports, dashboards, and performance summaries for management review

• Respond to customer inquiries and ensure follow-up on pending requests or documentation

• Support the onboarding of new clients and ensure timely submission of contracts and agreements

• Assist in preparing presentations, tender documentation, and marketing materials for client meetings

• Track and monitor order status, delivery schedules, and resolve any delivery-related issues

• Collaborate with the finance team to ensure accurate billing and payment follow-up

• Contribute to the improvement of internal sales processes and workflow efficiency

  
  

Requirements

• Bachelor’s degree in Business Administration, Sales, or a related field

• 2–4 years of experience in a sales support, sales coordination, or customer service role

• Strong organizational and multitasking abilities with keen attention to detail

• Proficiency in Microsoft Office Suite and CRM systems (e.g., Salesforce, Zoho)

• Knowledge of ERP systems is a plus (e.g., SAP, Oracle)

• Excellent written and verbal communication skills in English; Arabic is an advantage

• Customer-focused attitude with problem-solving capabilities

• Ability to work independently and within a team in a fast-paced environment

• Experience in the UAE or GCC market preferred