Sales Support Coordinator

We are looking for a detail-oriented and proactive Sales Support Coordinator to assist the sales team with administrative tasks, customer communication, and order processing. This role requires strong organizational skills, the ability to multitask, and a customer-centric approach. The ideal candidate will support the sales team in achieving targets while ensuring smooth operations.

Responsibilities:

• assist the sales team with order processing, invoicing, and tracking shipments
• maintain accurate records of sales transactions, contracts, and client interactions
• coordinate with internal departments such as logistics, finance, and customer service to ensure smooth order fulfillment
• respond to customer inquiries, provide product information, and resolve any sales-related issues
• prepare sales reports, forecasts, and performance analysis for management
• update and manage customer databases and CRM systems
• support in organizing sales meetings, presentations, and promotional events
• assist in preparing sales proposals, quotations, and contracts
• handle administrative tasks such as document filing, email correspondence, and follow-ups
• ensure compliance with company policies and sales procedures

Requirements:

• bachelor’s degree in business administration, sales, or a related field
• previous experience in sales support, sales coordination, or customer service
• strong communication and interpersonal skills
• proficiency in MS Office (Excel, Word, PowerPoint) and CRM software
• ability to multitask and work in a fast-paced environment
• excellent organizational and problem-solving skills
• attention to detail and accuracy in data entry and reporting
• ability to work independently as well as part of a team
• knowledge of sales processes and order management systems is a plus