Retail Banking Executive - Credit Cards

As a Retail Banking Executive for Credit Cards, you will be responsible for promoting and selling credit card products and services to customers. Your main duties will include generating leads, acquiring new customers, and providing exceptional customer service to existing cardholders. You will need to have a strong understanding of credit card features, terms, and benefits in order to effectively educate customers on the various options available. Additionally, you will be required to process card applications, perform credit assessments, and ensure compliance with regulatory requirements. Excellent communication skills, sales acumen, and a customer-centric approach are crucial for success in this role. Join our team today and play a pivotal role in expanding our credit card portfolio and enhancing customer satisfaction.

Responsibilities

• Promote and sell credit card products to customers in the retail banking sector.
• Evaluate credit card applications and assess customers' creditworthiness based on established criteria.
• Manage a portfolio of credit card accounts, including monitoring payments and addressing customer inquiries or issues.
• Cross-sell additional banking products and services to credit card customers to increase revenue and customer loyalty.
• Develop and implement strategies to achieve sales targets and increase market share for credit card products.
• Collaborate with marketing teams to create effective campaigns and promotions to drive credit card sales.
• Stay updated on industry trends, regulatory changes, and competitor activities related to credit card products.
• Provide financial advice and recommendations to customers regarding credit card usage, benefits, and rewards.
• Ensure compliance with internal policies, procedures, and regulatory requirements in all credit card transactions.
• Participate in training and professional development opportunities to enhance product knowledge and sales skills.

• Bachelor’s degree in Business Administration, Finance, Economics, or related field.
• Strong understanding of financial products and services, particularly credit cards.
• Previous experience in retail banking or credit card services preferred.
• Excellent communication and customer service skills.
• Proficiency in using banking software and systems.

• Bachelor’s degree in Business Administration, Finance, Economics, or related field.
• Strong understanding of financial products and services, particularly credit cards.
• Previous experience in retail banking or credit card services preferred.
• Excellent communication and customer service skills.
• Proficiency in using banking software and systems.