Restaurant Assistant Manager

We are seeking a dedicated restaurant assistant manager to support the daily operations of a high-paced restaurant, ensuring exceptional customer service, efficient workflow, and team coordination. The ideal candidate will be responsible for supervising staff, maintaining high food quality standards, and optimizing restaurant performance. This role requires strong leadership, problem-solving skills, and the ability to thrive in a fast-paced hospitality environment.

Responsibilities:

• oversee day-to-day restaurant operations, ensuring smooth service and customer satisfaction

• assist in recruiting, training, and managing restaurant staff, fostering a positive work environment

• monitor inventory levels and coordinate with suppliers to ensure timely stock replenishment

• ensure compliance with health, safety, and sanitation regulations in all areas of the restaurant

• handle customer inquiries, feedback, and complaints to maintain a high level of service

• support the restaurant manager in budgeting, cost control, and financial reporting

• implement and maintain standard operating procedures to enhance service efficiency

• coordinate with kitchen and front-of-house teams to streamline operations and maintain food quality

• assist in marketing efforts, including promotions and events, to drive sales and increase footfall

• analyze performance metrics, customer feedback, and staff productivity to improve overall operations

Requirements:

• bachelor’s degree in hospitality management, business administration, or a related field preferred

• minimum 3-5 years of experience in restaurant or hospitality management

• strong leadership and team management skills with a hands-on approach

• excellent communication and problem-solving abilities to handle operational challenges

• knowledge of restaurant POS systems and financial management principles

• ability to work in a fast-paced, high-pressure environment while maintaining quality service

• strong understanding of food safety and hygiene regulations

• flexible schedule, including weekends, holidays, and evening shifts

• customer-focused mindset with a passion for the hospitality industry