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Job Description

The Reservations Agent will be responsible for handling reservations and inquiries from guests, providing exceptional customer service, and ensuring accurate and timely bookings. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.


Responsibilities

  • Handle reservations and bookings for rooms, dining, and other hotel services.
  • Provide accurate and up-to-date information to guests regarding availability, rates, and hotel policies.
  • Assist guests with special requests and make recommendations for additional services.
  • Process reservations and payments in the hotel management system.
  • Collaborate with other departments to ensure smooth operations and guest satisfaction.
  • Address guest concerns and resolve issues effectively and efficiently.
  • Maintain knowledge of hotel facilities, services, and local attractions.
  • Assist with administrative tasks, such as file management and report generation.
  • High school diploma or equivalent.
  • Previous experience in a customer service or hospitality role.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and organizational skills.
  • Ability to work in a fast-paced and dynamic environment.

  • High school diploma or equivalent.
  • Previous experience in a customer service or hospitality role.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and organizational skills.
  • Ability to work in a fast-paced and dynamic environment.

Job Details

Role Function: N/A Work Type: Full-Time
Role Level: Mid-Level Country: United Arab Emirates
City: Dubai Number of Vacancies: 1
Job Category: Hotels/Hospitality/Restaurant Company Website: https://www.talentmate.com/
Skills & Expertise

What We Offer

  • Health Insurance
  • Visa
  • Paid Annual Leaves
  • Maternity and Paternity Leaves

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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