Receptionist

The Receptionist is the first point of contact for clients, visitors, and employees, providing a warm and professional welcome. This role involves managing front desk operations, handling phone calls, scheduling appointments, and providing administrative support to ensure the smooth running of daily operations. The ideal candidate should be organized, have excellent communication skills, and maintain a positive and helpful attitude at all times.

Responsibilities:

• greet and assist visitors, clients, and employees in a professional manner

• answer and direct phone calls promptly and efficiently

• manage appointment scheduling and maintain an organized calendar

• handle incoming and outgoing mail, emails, and packages

• maintain a tidy and organized reception area

• assist with administrative tasks such as data entry, document preparation, and filing

• provide information and guidance to visitors regarding company policies and services

• coordinate with other departments to ensure smooth operations

• monitor office supplies and place orders when necessary

• handle any inquiries or complaints professionally and escalate issues when required

Requirements:

• high school diploma or equivalent; additional certification in office administration is a plus

• previous experience as a receptionist or in a customer service role preferred

• strong verbal and written communication skills

• proficiency in MS Office (Word, Excel, Outlook) and office equipment

• excellent organizational and multitasking abilities

• professional appearance and friendly demeanor

• ability to handle confidential information with discretion

• fluency in English; knowledge of Arabic or other languages is an advantage