Receptionist

A Receptionist is responsible for managing the front desk operations of an organization, including greeting visitors, answering phone calls, and providing administrative support to various departments. The role requires excellent communication and organizational skills to ensure a smooth flow of daily operations.

Key Responsibilities:

• Welcoming and assisting visitors with a friendly and professional attitude.
• Answering and directing incoming phone calls to the appropriate departments.
• Maintaining a neat and organized reception area.
• Handling and distributing incoming and outgoing mail efficiently.
• Assisting with scheduling appointments and managing conference room bookings.
• Managing office supplies and placing orders when necessary.
• Providing general administrative support, such as data entry and filing documents.
• Ensuring security protocols are followed for visitors and building access.
• Coordinating with other departments for visitor arrivals and meeting schedules.
• Keeping track of staff whereabouts and transferring calls accordingly.

Qualifications:

• High school diploma or equivalent required.
• Proven experience as a receptionist or in a similar customer service role.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office suite and basic office equipment.
• Strong multitasking and time-management abilities.