Receptionist

Job Summary:

We are seeking a friendly, organized, and professional Receptionist to join our team at La Ramada Hospitality. The Receptionist will be the first point of contact for visitors and clients, providing exceptional customer service and ensuring a welcoming atmosphere.

Key Responsibilities:

• Greeting Visitors:

Welcome and greet visitors, clients, and employees with a warm and professional demeanor.

Direct visitors to the appropriate person or department.

Phone and Email Management:

Answer and direct phone calls in a polite and friendly manner.

Handle inquiries and provide accurate information to callers.

Manage and respond to emails promptly.

• Administrative Support:

Assist with various administrative tasks including copying, faxing, taking notes, and scheduling meetings.

Maintain a clean and organized reception area.

Manage incoming and outgoing mail and deliveries.

• Customer Service:

Address customer inquiries and resolve any issues or complaints efficiently.

Provide information about La Ramada Hospitality's services and offerings.

Coordination:

Coordinate with other departments to ensure smooth operations and communication.

Assist in organizing company events and activities.

• Record Keeping:

Maintain accurate and up-to-date records of visitors and client interactions.

Manage appointments and keep track of schedules.