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Job Description

We are seeking a professional and customer-focused Healthcare Receptionist to join our medical facility. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing front-desk operations efficiently.


Key Responsibilities:

  • Greet and assist patients, visitors, and healthcare professionals with a warm and professional attitude.
  • Manage appointment scheduling, patient registrations, and follow-ups using the hospital/clinic’s system.
  • Handle phone calls, emails, and inquiries related to appointments, insurance, and general information.
  • Verify and process insurance documents, billing details, and patient records accurately.
  • Maintain a clean and organized reception area to ensure a welcoming environment.
  • Coordinate with doctors, nurses, and other healthcare staff to ensure smooth patient flow.
  • Assist in handling emergency situations by directing patients to the appropriate department.
  • Ensure compliance with HIPAA and patient confidentiality policies.
  • Manage administrative tasks, including data entry, filing, and inventory management for front-office supplies.


Requirements:

  • High school diploma or equivalent; a diploma in healthcare administration is a plus.
  • Previous experience in a receptionist or front-desk role in a healthcare setting preferred.
  • Proficiency in medical software, appointment scheduling systems, and MS Office.
  • Strong communication and interpersonal skills with a patient-friendly approach.
  • Knowledge of medical terminology, insurance procedures, and hospital operations is a plus.
  • Ability to handle multiple tasks efficiently and remain calm under pressure.
  • Professional appearance and excellent customer service skills.
  • Fluency in [Specify Required Languages] is an advantage.


Job Details

Role Function: N/A Work Type: Full-Time
Role Level: Mid-Level Country: United Arab Emirates
City: Dubai Number of Vacancies: 1
Job Category: Customer Service Company Website: https://www.talentmate.com/
Skills & Expertise

What We Offer

  • Health Insurance
  • Visa
  • Paid Annual Leaves
  • Maternity and Paternity Leaves

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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