Quality Assurance Manager - IT

A Quality Assurance Manager in the IT sector is responsible for overseeing the quality of software development and deployment processes. They ensure that products meet set quality standards and compliance requirements. The role involves designing and implementing quality assurance policies and procedures, identifying quality issues, and coordinating testing activities. The Quality Assurance Manager collaborates with cross-functional teams to enhance product quality, resolve defects, and drive continuous improvement.

Key Responsibilities

• Develop and implement quality assurance policies and procedures.
• Manage and mentor a team of QA professionals.
• Conduct quality assurance reviews and audits.
• Coordinate and oversee testing activities.
• Analyze and report on quality metrics and trends.
• Identify and prioritize quality issues for resolution.
• Collaborate with development and operations teams.
• Ensure compliance with regulatory standards.
• Implement process improvements to enhance quality outcomes.
• Lead root cause analysis and problem-solving efforts.

Qualifications

• Bachelor's degree in Computer Science or related field.
• Minimum of 5 years of experience in software quality assurance.
• Strong knowledge of QA methodologies and tools.
• Excellent communication and leadership skills.
• Certification in quality assurance is a plus.