Payment Systems Application Consultant

We are looking for a highly motivated and experienced Payment Systems Application Consultant to join our team. As a Payment Systems Application Consultant, you will be responsible for providing expert advice and support for the implementation and maintenance of our payment systems. You will work closely with our clients to ensure seamless integration of our payment solutions into their existing systems.

Key Responsibilities:

- Serve as the primary point of contact for clients regarding payment systems implementation and support

- Conduct thorough analysis of client needs and provide expert recommendations for payment solutions that best fit their business requirements

- Lead the implementation process, including system configuration, testing, and training for the client's technical team

- Identify, troubleshoot and resolve any technical issues that may arise during implementation and post-implementation phases

- Collaborate with cross-functional teams to gather requirements and define project scope for new payment systems and system enhancements

- Stay up-to-date with industry trends and regulations and provide insights to improve our payment systems

- Act as a subject matter expert for payment systems and provide training to internal teams and external clients

- Foster strong client relationships and provide exceptional customer service throughout the project lifecycle

- Continuously monitor and analyze payment system performance and make pro-active recommendations for process improvements and optimizations

Qualifications:

- Bachelor's degree in Computer Science, Information Technology, or related field

- Minimum of 3 years of experience implementing and supporting payment systems, preferably in a consulting role

- Strong technical background and experience with payment gateways, payment processors, and APIs

- Excellent problem-solving skills and ability to work in a fast-paced environment

- Exceptional communication and interpersonal skills with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders

- Proficient in project management methodologies and tools

- Prior experience in the financial industry or with e-commerce businesses is a plus