Parts Advisor

The Parts Advisor assists customers in identifying and procuring the appropriate automotive parts. They engage with customers to understand their needs, provide product information, and recommend suitable parts based on vehicle specifications. The Parts Advisor creates and processes parts orders, monitors inventory levels, and ensures accurate documentation. They also maintain relationships with suppliers and negotiate pricing and delivery terms.

Responsibilities

• Assist customers in identifying and selecting the appropriate automotive parts.
• Provide product information, specifications, and recommendations to customers.
• Create and process parts orders, ensuring accurate documentation.
• Monitor inventory levels and reorder parts as necessary.
• Coordinate with suppliers to ensure timely delivery and negotiate pricing and terms.
• Assist in receiving and inspecting incoming parts shipments.
• Maintain accurate records and documentation of parts transactions.
• Collaborate with the service department to identify recurring parts needs.

• High school diploma or equivalent.
• Previous experience in a parts advisor or related role is preferred.
• Strong knowledge of automotive parts and their applications.
• Excellent customer service and communication skills.
• Good organizational and problem-solving abilities.