Medical Receptionist

The Medical Receptionist is responsible for ensuring smooth operations at a medical facility's front desk. They will greet patients, schedule appointments, answer phone calls, and perform administrative tasks. The Medical Receptionist must have excellent customer service skills, attention to detail, and the ability to handle sensitive and confidential information.

Responsibilities

• Greet and assist patients, visitors, and staff in a friendly and professional manner.
• Schedule patient appointments and maintain the appointment calendar.
• Answer and direct phone calls, take messages, and provide general information.
• Collect patient information and verify insurance details.
• Update and maintain electronic medical records.
• Coordinate with healthcare providers and staff to ensure efficient patient flow.
• Assist with billing, invoicing, and insurance claim submissions.
• Maintain cleanliness and orderliness of the reception area.