Key Account Associate

As a Key Account Associate, you will be responsible for maintaining and expanding relationships with strategically important clients. Your role will involve serving as the lead point of contact for all key client matters, ensuring timely delivery of solutions and services, and identifying opportunities to grow account revenue. You will collaborate with various internal teams to address customer needs and drive business growth. The ideal candidate should possess excellent communication and negotiation skills, a strong customer service orientation, and the ability to manage multiple clients efficiently. A proven track record in account management or sales is essential for this position. If you are a self-motivated individual with a passion for building strong client relationships, we encourage you to apply for this exciting opportunity as a Key Account Associate.

Responsibilities

• Develop and maintain strong relationships with key accounts to ensure customer satisfaction and retention.
• Serve as the main point of contact for key accounts, addressing any inquiries or issues in a timely manner.
• Collaborate with the sales team to identify growth opportunities within key accounts and create strategies to maximize revenue.
• Monitor account performance and analyze sales data to provide insights and recommendations for improvement.
• Coordinate with various internal departments, such as marketing and operations, to ensure seamless execution of key account initiatives.
• Prepare and present regular reports on key account status, including sales forecasts and performance metrics.
• Negotiate contracts and agreements with key accounts to secure long-term partnerships and ensure mutual benefits.
• Stay updated on industry trends and competitor activities to maintain a competitive edge in the market.
• Conduct regular business reviews with key accounts to assess satisfaction levels and address any concerns proactively.
• Participate in cross-functional projects and initiatives to support overall business objectives and drive growth within key accounts.

• Bachelor's degree in business administration, marketing, or related field
• Proven experience in key account management or sales
• Strong communication and negotiation skills
• Excellent analytical and problem-solving abilities
• Proficiency in Microsoft Office suite and CRM software