IT Support

Are you passionate about technology and helping others solve technical issues? We are looking for an enthusiastic IT Support candidate to join our team. As an IT Support, you will provide technical assistance and support to our employees and customers. You will be responsible for diagnosing, troubleshooting, and resolving hardware, software, and network issues. The ideal candidate should have strong problem-solving skills, excellent communication abilities, and a proactive approach to resolving IT-related problems efficiently. If you are a team player with a passion for technology, we want to hear from you!

Key Responsibilities:

• Provide technical support and troubleshooting for employees and customers on IT-related issues.
• Install and configure computer hardware, software, and peripherals.
• Diagnose and repair hardware and software problems.
• Set up and manage user accounts and permissions.
• Ensure security and privacy of systems and data.
• Perform regular maintenance to ensure efficient IT system operations.
• Monitor IT systems and networks to prevent issues.
• Create documentation and provide training on IT-related topics.
• Collaborate with IT team members to improve overall IT infrastructure.
• Stay current with technological developments and trends in the IT industry.

Qualifications:

• Bachelor's degree in Computer Science or related field.
• Proven experience as an IT Support or similar role.
• Strong knowledge of hardware, software, and networking technologies.
• Excellent problem-solving and analytical skills.
• Effective communication and interpersonal abilities.