Facebook Pixel

Job Description

We are seeking a dedicated IT Support Specialist to join our team and provide technical assistance to our employees and customers. The ideal candidate will have a strong technical background with experience troubleshooting hardware, software, and network issues. Responsibilities include installing and configuring computer systems and applications, diagnosing and resolving technical problems, maintaining IT infrastructure, and providing excellent customer support. The successful candidate will have excellent communication skills, a customer-oriented approach, and the ability to work well under pressure. A bachelor's degree in computer science or a related field is preferred, along with relevant certifications such as CompTIA A+. Apply now to join our dynamic IT team!


Responsibilities

  • Provide technical support to end users regarding hardware and software issues.
  • Troubleshoot and resolve IT-related problems in a timely and efficient manner.
  • Install, configure, and upgrade computer systems and applications.
  • Set up and maintain network infrastructure, including routers, switches, and firewalls.
  • Perform regular system updates and maintenance tasks to ensure optimal performance.
  • Assist in the implementation of new IT projects and initiatives.
  • Create and maintain documentation for IT systems, procedures, and processes.
  • Train users on IT tools and software to enhance their technical skills.
  • Monitor IT security measures and ensure compliance with company policies and procedures.
  • Collaborate with other IT team members to provide comprehensive support and solutions to end users.

  • Bachelor's degree in Information Technology, Computer Science, or related field
  • Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP)
  • Strong knowledge of operating systems, hardware, and software applications
  • Excellent problem-solving and communication skills
  • Prior experience in IT support or help desk role is preferred

Job Details

Role Function: N/A Work Type: Full-Time
Role Level: Mid-Level Country: United Arab Emirates
City: Dubai Number of Vacancies: 1
Job Category: IT Company Website: https://www.talentmate.com/
Skills & Expertise
Good Communication Skill Attention to detail

What We Offer

  • Health Insurance
  • Visa
  • Paid Annual Leaves
  • Maternity and Paternity Leaves

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

Report

Similar Jobs

Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.