Indoor Sales Executive

The Indoor Sales Executive is responsible for promoting and selling products or services to customers through various channels, such as phone calls, emails, and online platforms. They establish and maintain relationships with customers, understand their needs, and provide appropriate solutions. The Indoor Sales Executive also provides product information, negotiates pricing and contracts, and exceeds sales goals by achieving targets.

Responsibilities

• Conduct outbound sales activities, including cold calling and lead generation.
• Engage with customers through phone calls, emails, and online chats.
• Educate customers about product features, benefits, and pricing.
• Understand customer needs and recommend suitable products or services.
• Maintain accurate and up-to-date customer records using a CRM system.
• Prepare sales proposals and negotiate pricing and contracts.
• Achieve and exceed sales targets and contribute to team goals.
• Follow up with customers to ensure customer satisfaction and nurture long-term relationships.
• Collaborate with internal teams to resolve customer issues or inquiries.
• Stay updated with industry trends and competitive products.