Housekeeping - Team Leader

We are seeking a dedicated and experienced Housekeeping Team Leader to supervise daily housekeeping operations and ensure high standards of cleanliness and guest satisfaction across our UAE property. The ideal candidate will lead by example, support the housekeeping team, and coordinate with other departments to deliver a seamless guest experience.

Key Responsibilities

• Supervise and guide housekeeping staff in daily operations and room assignments

• Inspect guest rooms, public areas, and back-of-house to ensure cleanliness standards are met

• Train, coach, and motivate team members to maintain quality and efficiency

• Coordinate housekeeping schedules, duty rosters, and shift coverage

• Monitor inventory of cleaning supplies and linen, placing orders as needed

• Handle guest requests, complaints, and special room setups professionally

• Ensure compliance with hygiene, safety, and sanitation standards

• Report maintenance issues and follow up with engineering or relevant departments

• Maintain accurate records of room status, staff attendance, and lost & found items

• Assist with onboarding of new staff and ongoing performance evaluations

  
  

Requirements

• High school diploma or equivalent; hospitality certification is an advantage

• 3–5 years of experience in housekeeping, with at least 1–2 years in a supervisory role

• Experience in hospitality, healthcare, or facility management settings within the UAE preferred

• Strong leadership and interpersonal skills

• Good command of English; knowledge of additional languages is a plus

• Familiarity with housekeeping systems, inventory tools, and basic reporting

• High attention to detail and a proactive, service-oriented approach

• Willingness to work shifts, weekends, and public holidays as required