Hotel Cleanliness Expert

The Hotel Cleanliness Expert is responsible for ensuring the highest standards of cleanliness and hygiene throughout the hotel. This role plays a key part in maintaining guest satisfaction by overseeing room cleanliness, public areas, and back-of-house hygiene. The ideal candidate has a keen eye for detail, a strong knowledge of cleaning procedures, and a commitment to upholding the hotel's brand standards. Working closely with housekeeping teams, this role ensures a welcoming and sanitary environment for all guests.

Responsibilities:

• oversee and maintain cleanliness across guest rooms, public areas, and hotel facilities

• conduct routine inspections to ensure compliance with hygiene and cleanliness standards

• train housekeeping staff on best cleaning practices, safety measures, and hotel policies

• monitor and replenish cleaning supplies, ensuring proper inventory management

• implement and enforce sanitation guidelines in accordance with health and safety regulations

• coordinate deep-cleaning schedules for rooms, carpets, upholstery, and high-touch surfaces

• address guest complaints and requests related to room cleanliness and hygiene

• ensure the proper use of cleaning equipment and eco-friendly cleaning products

• collaborate with maintenance teams to report and resolve any facility-related issues

• maintain documentation of cleaning procedures and compliance with hotel standards

Requirements:

• previous experience in housekeeping, hotel cleaning, or a related role

• strong understanding of cleaning techniques, sanitization, and hygiene standards

• ability to train and supervise housekeeping staff effectively

• excellent attention to detail and organizational skills

• knowledge of health and safety regulations within the hospitality industry

• ability to work in a fast-paced environment with a focus on guest satisfaction

• fluency in English; knowledge of additional languages is an advantage