Hotel Cleanliness Expert

The Hotel Cleanliness Expert is responsible for ensuring the highest standards of hygiene and cleanliness across all areas of the hotel, including guest rooms, public spaces, and back-of-house areas. This role involves implementing cleaning protocols, training housekeeping staff, and ensuring compliance with health and safety regulations. The ideal candidate has a keen eye for detail, excellent organizational skills, and a passion for maintaining impeccable cleanliness standards to enhance guest satisfaction.

Responsibilities:

• Oversee and implement hotel cleanliness standards in all guest rooms, public areas, and service areas.

• Train and supervise housekeeping staff to ensure proper cleaning techniques and hygiene practices.

• Conduct regular inspections to identify areas that need improvement and take corrective action.

• Develop and maintain a cleaning schedule that ensures timely and efficient housekeeping operations.

• Ensure compliance with health, safety, and sanitation regulations, including COVID-19 protocols.

• Monitor inventory levels of cleaning supplies, linens, and amenities, and coordinate replenishment with suppliers.

• Address guest concerns related to cleanliness and ensure prompt resolution.

• Work closely with maintenance and front office teams to ensure seamless hotel operations.

• Keep records of cleaning activities, staff performance, and guest feedback for continuous improvement.

• Stay updated on industry best practices and recommend new cleaning techniques or equipment to enhance efficiency.

Requirements:

• High school diploma or equivalent; a degree in hospitality management is a plus.

• Proven experience in housekeeping or hospitality cleanliness management.

• Strong leadership and training skills to guide housekeeping teams.

• Attention to detail with a commitment to maintaining high cleanliness standards.

• Ability to work in a fast-paced environment and handle multiple tasks.

• Knowledge of cleaning chemicals, equipment, and safety protocols.

• Strong communication and problem-solving skills.

• Flexibility to work shifts, weekends, and holidays as needed.