Talentmate
United Arab Emirates
19th July 2024
2407-1-10485
The Helpdesk Executive provides technical support and assistance to end-users for hardware, software, and network-related issues. They respond to inquiries, resolve problems, and offer guidance to customers via phone, email, or in person. The Helpdesk Executive documents and maintains records of customer interactions, diagnoses problems, and provides solutions. They escalate complex issues to higher-level support teams and continuously improve technical knowledge and skills to provide effective support.
Responsibilities
Role Function: | N/A | Work Type: | Full-Time |
---|---|---|---|
Role Level: | Mid-Level | Country: | United Arab Emirates |
City: | Dubai | Number of Vacancies: | 1 |
Job Category: | Customer Service | Company Website: | https://www.talentmate.com/ |
Skills & Expertise |
Good Communication Skill
Attention to detail
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