Front Office Receptionist

A Front Office Receptionist is responsible for providing excellent customer service while managing the front desk of an organization. They greet visitors, handle inquiries, manage appointments, and assist in administrative tasks. The receptionist also maintains a neat and professional front office environment.

Responsibilities

• Greet and welcome visitors in a friendly and professional manner.
• Answer and direct phone calls to the appropriate person or department.
• Provide information and assistance to visitors and callers.
• Schedule appointments and manage meeting room bookings.
• Receive and sort mail, packages, and deliveries.
• Maintain a clean and organized front office area.
• Manage office supplies and place orders as needed.
• Assist in administrative tasks, such as data entry and filing.
• Coordinate with other departments to ensure efficient office operations.
• Handle customer inquiries, complaints, and requests.