Front Desk Receptionist

The Front Desk Receptionist is responsible for providing exemplary customer service and managing the front desk activities. They greet visitors, answer phone calls, handle inquiries, and assist in administrative tasks. The Front Desk Receptionist also ensures the lobby area is clean and welcoming.

Responsibilities

• Greet and welcome visitors, clients, and staff.
• Answer and direct phone calls to the appropriate person or department.
• Provide information and handle inquiries about the organization's products or services.
• Schedule and manage appointments and conference room bookings.
• Monitor and maintain a clean and organized lobby area.
• Receive and distribute incoming mail and deliveries.
• Assist in administrative tasks, such as data entry or filing.
• Update and maintain visitor logs and employee directories.
• Ensure compliance with security and confidentiality protocols.
• Assist in coordinating and supporting special events or meetings.

• High school diploma or equivalent; additional certification in customer service or office administration is a plus.
• Proven experience in customer service or receptionist roles.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook).
• Strong organizational and time management abilities.

• High school diploma or equivalent; additional certification in customer service or office administration is a plus.
• Proven experience in customer service or receptionist roles.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook).
• Strong organizational and time management abilities.