Front Desk Agent - Arabic Speaker
Talentmate
United Arab Emirates
30th June 2024
2406-1-9830
Job Description
The Front Desk Agent - Arabic Speaker is responsible for delivering excellent customer service to hotel guests, primarily Arabic-speaking guests. They will greet and check-in guests, handle reservations, and provide information about hotel facilities and services. This role requires fluency in Arabic and English, strong interpersonal skills, and a friendly and professional demeanor.
Responsibilities
- Greet guests and check them into the hotel.
- Handle reservations and confirm bookings.
- Provide information about hotel facilities, services, and local attractions.
- Assist guests with their requests and solve any problems or complaints.
- Maintain a clean and organized front desk area.
- Answer phone calls and direct them to the appropriate departments.
- Process check-outs and handle payment transactions.
- Collaborate with other hotel staff to ensure a smooth guest experience.
Requirements
- Fluent in Arabic and English.
- High school diploma or equivalent.
- Strong customer service and interpersonal skills.
- Excellent communication and problem-solving abilities.
- Previous experience in a customer-facing role is preferred.
Job Details
| Role Function: | N/A | Work Type: | Full-Time |
|---|---|---|---|
| Role Level: | Mid-Level | Country: | United Arab Emirates |
| City: | Dubai | Number of Vacancies: | 1 |
| Job Category: | Administrative & Clerical | Company Website: | https://www.talentmate.com/ |
| Skills & Expertise |
Good Communication Skill
Attention to detail
|
||
What We Offer
- Health Insurance
- Visa
- Paid Annual Leaves
- Maternity and Paternity Leaves
About the Company
Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
Similar Jobs
Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.