E-Commerce Technology Manager

The E-Commerce Technology Manager plays a pivotal role in leading and managing the technical aspects of a company's online retail platform. This role involves overseeing the development and maintenance of the e-commerce website, ensuring a seamless and user-friendly shopping experience for customers. The E-Commerce Technology Manager collaborates with cross-functional teams to implement new features, troubleshoot technical issues, and optimize the platform for performance and scalability. Additionally, this role involves staying up-to-date on industry trends and technologies to drive innovation and enhance the overall e-commerce ecosystem. The ideal candidate for this position possesses strong technical expertise, project management skills, and a passion for delivering exceptional online shopping experiences.

Responsibilities

• Develop and implement e-commerce technology strategies to drive online sales growth.
• Optimize website functionality and user experience to increase conversion rates.
• Monitor and analyze key performance metrics to identify areas for improvement and implement solutions.
• Manage relationships with technology vendors and service providers to ensure seamless operation of e-commerce platforms.
• Stay abreast of industry trends and technologies to recommend innovative solutions for enhancing the e-commerce experience.
• Collaborate with cross-functional teams, including marketing, supply chain, and IT, to align business goals and technology initiatives.
• Lead projects to enhance e-commerce platforms, including upgrades, integrations, and customizations.
• Develop and maintain documentation related to e-commerce technology systems and processes.
• Oversee security and compliance measures to protect customer data and ensure regulatory requirements are met.
• Train and support internal teams on e-commerce technology tools and processes to maximize efficiency and effectiveness.