E-commerce Senior Specialist

We are seeking an E-commerce Senior Specialist to manage and optimize our online sales platforms, enhance user experience, and drive revenue growth. The ideal candidate will have expertise in e-commerce strategy, digital marketing, and marketplace management to ensure seamless online operations and increased sales performance.

Key Responsibilities:

• Develop and implement e-commerce strategies to enhance online sales and customer engagement.
• Manage and optimize the company’s website, product listings, and online store functionality.
• Oversee marketplace operations on platforms like Amazon, Noon, Shopify, Magento, or other relevant e-commerce platforms.
• Plan and execute digital marketing campaigns, including SEO, PPC, email marketing, and social media promotions.
• Monitor and analyze website traffic, conversion rates, and sales performance to identify growth opportunities.
• Work closely with logistics, customer service, and fulfillment teams to ensure smooth order processing and delivery.
• Enhance user experience (UX/UI) by improving website design, navigation, and mobile responsiveness.
• Conduct competitive analysis and market research to stay ahead of industry trends.
• Develop promotional strategies, including discounts, seasonal campaigns, and loyalty programs.
• Track KPIs and generate reports to measure e-commerce performance and provide insights to management.

Requirements:

• Bachelor’s or Master’s degree in E-commerce, Digital Marketing, Business Administration, or a related field.
• 3-5+ years of experience in e-commerce operations, online retail, or digital marketing.
• Strong knowledge of e-commerce platforms (Shopify, WooCommerce, Magento, Amazon Seller Central, etc.).
• Experience with Google Analytics, Facebook Ads, Google Ads, and other digital marketing tools.
• Proficiency in SEO, SEM, and conversion rate optimization (CRO).
• Familiarity with inventory management, payment gateways, and order fulfillment processes.
• Strong analytical skills to interpret sales data and customer behavior trends.
• Excellent communication, problem-solving, and project management skills.
• Ability to work in a fast-paced and dynamic e-commerce environment.