Talentmate
United Arab Emirates
22nd July 2024
2407-1-10578
The Customer Success Manager is responsible for ensuring customer satisfaction and retention by building strong relationships with clients. They act as the primary point of contact for customers and regularly communicate with them to understand their needs, answer their queries, and provide them with the necessary support. The Customer Success Manager also identifies opportunities for upselling and cross-selling, prepares reports on customer metrics, and collaborates with internal teams to address issues and improve the customer experience. They should have excellent communication and problem-solving skills, be highly organized, and have a strong customer-oriented mindset.
Responsibilities
Role Function: | N/A | Work Type: | Full-Time |
---|---|---|---|
Role Level: | Mid-Level | Country: | United Arab Emirates |
City: | Dubai | Number of Vacancies: | 1 |
Job Category: | Customer Service | Company Website: | https://www.talentmate.com/ |
Skills & Expertise |
Good Communication Skill
Attention to detail
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