Clinic Manager

We are seeking a dedicated and experienced Clinic Manager to oversee the daily operations of our healthcare clinic. The Clinic Manager plays a pivotal role in ensuring the efficient delivery of healthcare services, managing staff, and maintaining a high standard of patient care. This position requires strong leadership, organizational, and communication skills.

Responsibilities:

• Clinic Operations Management: Oversee all aspects of the clinic's daily operations, including patient scheduling, registration, billing, and front desk activities. Ensure smooth and efficient workflows to enhance patient satisfaction and staff productivity.
• Staff Supervision: Recruit, train, and manage clinical and administrative staff. Provide leadership, guidance, and support to the team, promoting a positive work environment and fostering professional growth.
• Patient Care Quality: Monitor and maintain the quality of patient care services. Implement best practices and protocols to ensure the highest level of patient safety and satisfaction.
• Compliance and Regulation: Ensure compliance with local health regulations, licensing requirements, and other relevant healthcare standards. Regularly review policies and procedures to align with the changing regulatory landscape.
• Budget and Financial Management: Develop and manage the clinic's budget, including revenue generation and expense control. Monitor financial performance, identify cost-saving opportunities, and optimize resource allocation.
• Inventory and Supplies Management: Oversee the procurement and inventory of medical supplies, equipment, and medications. Ensure adequate stock levels and appropriate usage to support clinical operations.
• Electronic Medical Records (EMR): Manage the implementation and maintenance of EHR systems, promoting the efficient and secure storage of patient information.
• Patient Satisfaction: Address patient feedback, complaints, and concerns promptly and effectively. Implement strategies to enhance patient satisfaction and loyalty.
• Facility Maintenance: Coordinate maintenance and repairs of the clinic's physical infrastructure and medical equipment to ensure a safe and functional environment for patients and staff.
• Collaboration with Medical Professionals: Collaborate with physicians, nurses, and other healthcare providers to optimize the delivery of patient care and ensure effective communication between clinical and administrative teams.

• Bachelor's degree in Healthcare Administration, Business Management, or a related field.
• Previous experience in healthcare administration, with a focus on clinic management preferred.
• Familiarity with UAE healthcare regulations and standards.
• Strong leadership and interpersonal skills to manage a diverse team.
• Excellent organizational and problem-solving abilities.
• Proficiency in healthcare software and electronic health records systems.
• Understanding of medical terminology and clinical processes.
• Ability to multitask, prioritize responsibilities, and work under pressure.
• Effective communication skills in English, and knowledge of Arabic may be advantageous.
• Commitment to patient-centred care and quality improvement.