Call Center Representative
Talentmate
United Arab Emirates
4th June 2024
2406-501-7
Job Description
Candidate must be available in UAE
Responsibilities
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
Requirements
Requirements and skills
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
Job Details
| Role Function: | Call Center | Work Type: | Full-Time |
|---|---|---|---|
| Role Level: | Intermediate | Country: | United Arab Emirates |
| City: | Dubai | Number of Vacancies: | 6 |
| Job Category: | Customer Service | Company Website: | www.rbfuture.ae |
| Skills & Expertise |
Call Center
|
||
What We Offer
- Visa
- Housing Allowance
- Bonus
About the Company
Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
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