Talentmate
United Arab Emirates
4th July 2024
2407-1-9962
The Call Center Manager will be responsible for overseeing the operations of the call center and ensuring high levels of customer service. They will develop and implement strategies to improve call center efficiency, monitor performance metrics, and provide coaching and feedback to call center agents. Additionally, they will handle escalated customer issues and ensure compliance with company policies and procedures.
Responsibilities
Role Function: | N/A | Work Type: | Full-Time |
---|---|---|---|
Role Level: | Mid-Level | Country: | United Arab Emirates |
City: | Dubai | Number of Vacancies: | 1 |
Job Category: | ITES/BPO | Company Website: | https://www.talentmate.com/ |
Skills & Expertise |
Good Communication Skill
Attention to detail
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