Retail Sales Representative

The Retail Sales Representative is responsible for engaging with customers in a retail environment to drive sales and provide exceptional service. This role requires excellent interpersonal skills, a deep understanding of product offerings, and the ability to create a welcoming shopping experience. The representative is also responsible for maintaining visual merchandising standards and assisting with stock control. This role plays a key part in achieving store targets and ensuring customer satisfaction.

Responsibilities:

• Greet customers and assist them with product selection based on their needs

• Provide detailed information about product features, pricing, and warranties

• Achieve individual and store sales targets consistently

• Maintain an organized and visually appealing sales floor

• Handle customer transactions accurately and efficiently

• Manage product returns, exchanges, and customer complaints professionally

• Collaborate with team members to ensure smooth store operations

• Participate in inventory counts and help with stock replenishment

• Keep up to date with promotions, new products, and store policies

• Build and maintain strong customer relationships to encourage repeat business

Requirements:

• High school diploma or equivalent

• Proven experience in retail sales or customer service

• Excellent communication and interpersonal skills

• Strong persuasive and negotiation abilities

• Basic math and cash handling skills

• Ability to work flexible hours, including weekends and holidays

• Customer-focused mindset with a positive attitude

• Knowledge of sales principles and retail industry trends

• Physical stamina to stand for extended periods

• Proficiency in using point-of-sale systems and other retail tools