IT Support
Talentmate
United Arab Emirates
25th July 2024
2407-1-10766
Job Description
An IT support specialist is responsible for providing technical assistance and support to an organization's computer systems and users. They diagnose and resolve hardware and software issues, install and configure software and peripheral devices, and maintain system security. IT support specialists must possess strong troubleshooting skills and be able to communicate technical information to non-technical users.
Responsibilities
- Provide technical support to end users via phone, email, or in person.
- Diagnose and resolve hardware and software issues.
- Install, configure, and update software and peripheral devices.
- Set up and maintain network and system security protocols.
- Create and maintain user accounts and access privileges.
- Troubleshoot network connectivity problems.
- Document and update technical procedures and manuals.
- Collaborate with other IT professionals to resolve complex issues.
- Train users on new systems and technologies.
- Stay updated with emerging technologies and advancements.
Requirements
- Associate's or bachelor's degree in computer science or related field.
- Proven experience in IT support or help desk roles.
- Knowledge of computer hardware, software, and networking.
- Strong troubleshooting and problem-solving abilities.
- Excellent communication and customer service skills.
Job Details
| Role Function: | N/A | Work Type: | Full-Time |
|---|---|---|---|
| Role Level: | Mid-Level | Country: | United Arab Emirates |
| City: | Abu Dhabi | Number of Vacancies: | 1 |
| Job Category: | IT | Company Website: | https://www.talentmate.com/ |
| Skills & Expertise |
Good Communication Skill
Attention to detail
|
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What We Offer
- Health Insurance
- Visa
- Paid Annual Leaves
- Maternity and Paternity Leaves
About the Company
Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
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