Talentmate
United Arab Emirates
16th July 2024
2407-1-10336
The Call Center Manager is responsible for managing the overall operations of the call center, ensuring the delivery of excellent customer service, and meeting organizational goals and objectives. They are responsible for developing and implementing strategies to improve call center performance, analyzing call data and making recommendations for improvement, and maintaining accurate records of call center statistics. The Call Center Manager must also ensure that staff are properly trained and motivated and that they adhere to company policies and procedures.
Responsibilities
Role Function: | N/A | Work Type: | Full-Time |
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Role Level: | Mid-Level | Country: | United Arab Emirates |
City: | Abu Dhabi | Number of Vacancies: | 1 |
Job Category: | ITES/BPO | Company Website: | https://www.talentmate.com/ |
Skills & Expertise |
Good Communication Skill
Attention to detail
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