Warehouse Manager

This role would allow you to interact with people from all around the world with the vision of creating value to our internal group customers.

Core Responsibilities:

• Manages the planning, design, layout and maintenance of warehousing facilities and storage areas to ensure optimal utilization
• Develops and recommend measures to improve the quality of service and increase the efficiency of performance in the warehouse
• Ensures efficient and effective planning out of all warehouse resources and activities to facilitate business requirements
• Works closely with customers to understand business requirements and ensure that service requests are facilitated in an effectual manner
• Ensures that inbound stock is delivered as per the order requirements and products are received, unloaded and assembled as per the guidelines

• Ensures that periodic stock counts (cycle and year-end) are conducted efficiently to ensure accuracy between book and physical count

• Conducts periodic reviews to ensure that methods used within the Warehouse function are in line with the established guidelines and procedures
• Identifies the stocks that are in the warehouse for long time and bring it to the attention of the senior management and stock control function
• Ensures prompt and immediate action on stock discrepancies and manages overages, shortages, damages and rejected materials cases on time and in accordance with established procedures and guidelines
• Ensures accuracy of inbound/ outbound documentation (stock transfers, purchase returns, goods invoices, etc.)
• Develops and implements systems in managing data that relate to warehouse activities to ensure record accuracy
• Prepares periodic reports to the senior management related to warehouse activities, and presents statistical information to facilities decision making
• Ensures compliance to all statutory norms regarding warehouse operation

People Management:

• Defines goals and key performance indicators for each member of the team and ensures effective implementation of the performance management process

• Develops talent within the team by providing guidance, mentoring and coaching to achieve the defined goals

• Drives a culture of feedback and coaching in the Business Unit/ Department by providing feedback on an ongoing basis, identifying development needs and coaching the employees on the areas of improvement

About the requirements

• Bachelor’s degree in Supply Chain Management
• Master’s degree in Business Administration is preferred
• A minimum of 8-10 years of relevant experience with at least 4-5 years in warehousing and supply chain preferably in the retail industry