E-Commerce Executive

The E-Commerce Executive will be responsible for managing and optimizing online sales platforms to drive business growth. This role involves overseeing website operations, product listings, digital marketing strategies, and customer engagement to enhance the brand's online presence. The ideal candidate will have a strong understanding of e-commerce trends, digital marketing techniques, and data analytics to improve sales performance. Collaboration with internal teams and external partners will be key to ensuring smooth e-commerce operations and achieving sales targets.

Responsibilities:

• manage the day-to-day operations of the e-commerce platform, ensuring a seamless shopping experience

• upload and optimize product listings, descriptions, pricing, and images across online channels

• develop and execute e-commerce marketing strategies, including SEO, PPC, and email campaigns

• monitor website performance, user experience, and conversion rates to improve online sales

• coordinate with internal teams to ensure product availability, pricing accuracy, and promotional activities

• analyze sales data, customer behavior, and market trends to drive business decisions

• oversee customer service interactions and ensure timely responses to inquiries and complaints

• collaborate with logistics and fulfillment teams to ensure smooth order processing and deliveries

• manage relationships with third-party marketplaces and ensure compliance with their policies

• track and report on key e-commerce KPIs, providing insights and recommendations for improvement

Requirements:

• bachelor’s degree in marketing, business, e-commerce, or a related field

• proven experience in e-commerce operations, digital marketing, or online sales

• proficiency in e-commerce platforms such as Shopify, Magento, WooCommerce, or similar

• strong knowledge of digital marketing, SEO, SEM, and social media advertising

• analytical mindset with experience using Google Analytics and other reporting tools

• excellent organizational and time management skills

• ability to work in a fast-paced environment and handle multiple projects simultaneously

• strong communication and collaboration skills

• experience working with online marketplaces is a plus