Talk to the team behind Talentmate
Tell us what you need and your request lands with the specialists who own it, no bouncing between inboxes.
One request, one tracked thread
Requests are tracked from the moment you submit. Whichever market you are writing from, your ticket carries a reference and a written history that any specialist on the team can pick up.
6-8 hours for critical issues
UAE Standard Time (GST, UTC+4)
United Arab Emirates
Send us a request
Answered by email, usually well inside a working day.
Reach the right team directly
Know what you need? Write straight to the desk that handles it.
Candidate support
Login and account issues, profile and CV problems, job applications, alerts, and CV or career service questions.
Send EmailEmployer desk
Company verification and KYC, job posting, CV search access, subscription packages and usage limits.
Send EmailBilling & invoices
Payment confirmations, invoices and VAT documents, renewals, cancellations and refund requests.
Send EmailPrivacy & data
Access, correction or deletion of your data, consent withdrawal, account closure and data-protection queries.
Send EmailWatch out for job scams
Talentmate never charges candidates a fee to be selected or hired, and no one from our team will ever contact you asking for payment, card details or passwords. If someone does, report it using the fraud topic.
Most answers are already in your account
Profile edits, subscription changes and document downloads are all self-service.
Quick answers
How soon will I hear back?
Standard requests are answered within 24 business hours and critical platform issues within 6 to 8 business hours. The desk is staffed Monday to Friday, 8:00 AM to 5:00 PM UAE Standard Time (GST, UTC+4).
What is the fastest way to reach the team?
Pick the topic that matches your issue on the form, or write straight to a desk. Every request carries a written history, making it easier to resolve and escalate.
Do you charge candidates to get a job?
Never. We do not charge any recruitment or placement fee for being selected or hired.
How do I delete my account or my data?
Request closure from your account settings, or send a request choosing the privacy topic. We may verify your identity first.
My employer account is not verified yet.
Employer accounts go through KYC before job posting and CV search are unlocked. Send your business registration documents and authorised signatory details to the employer desk.
How do I report a suspicious job listing?
Send a request with the fraud reporting topic. Include the job title, company name and link to the listing.
Looking for a job, or looking to hire?
Create your profile in minutes and start applying, or post a vacancy and search CVs across every market we cover.
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